Content Strategy
Program Overview
The Content Strategy graduate certificate program is designed to prepare students for the emerging and expanding field of content strategy. Content strategists help organizations and agencies establish and maintain credible, viable and trustworthy content - content that has value, content that is inherently inclusive and content that is purposeful. Content strategies are unified visions of digital and analog interactive systems and communications in a platform-agnostic system.
Content strategists oversee the publishing of content by providing advice and direction to improve brand awareness, internal communications, public relations and user experience. Strategists engage with all aspects of the content development lifecycle, from ideating and curating content to creating artifacts and deliverables that allow organizations to analyze content and make holistic, strategic recommendations for the development of content based on thorough analysis.
All courses are hybrid and will combine online and in-class instruction.
Upon successful completion of the program, a graduate will:
Develop carefully considered, holistic strategies and tactics for the establishment of a credible, viable and trustworthy online presence for an organization or agency in order to optimize web-based business assets.
Conduct a qualitative and quantitative audit of existing content inventory in order to assess it for accuracy, currency, usefulness, usability and findability.
Analyze internal and external factors and trends that impact the creation, delivery and governance of an organizations’ content in order to maintain relevancy, currency and alignment with business goals.
Present clear recommendations for content creation, delivery and governance that meet business goals and user needs for current and relevant information, advice and direction, procedures to follow, and relationship building.
Design and manage a workflow that defines the people, processes and timelines required for effective content creation, delivery and governance.
Help online readers to find information, solve problems and complete tasks by publishing effectively written original content and sourcing relevant curated material.
Deliver quality accessible, branded content consistently across selected digital channels that is appropriate for the target audience.
Develop policies, standards and guidelines for the maintenance of content accuracy, consistent brand messaging and user engagement that complies with relevant law, industry standards and business best practices.
Conduct a retrospective review using qualitative data and evidence from web analytics to measure the impact of a content strategy on business outcomes.
Identify and address the implicit and explicit biases of self, team members and audience in order to curate socially, culturally and environmentally sensitive content that strengthens brand equity.
Work Placement
Students will participate in a mandatory work placement in their final semester of study.
Expert Faculty
Cynthia Young
Cynthia has over 25 years of industry experience in strategy and leadership roles in publishing, marketing and advertising with a core focus in content, audience and systems thinking. She spent six years as head of audience for The Globe and Mail newspaper re-engineering the user experience in news and connecting the newsroom to the analytics departments by teaching journalists how to see their value to the audience. Her master’s thesis, Audience Design Thinking, researched how design thinking was used to frame audience news reading behaviors and reading patterns with the value of news readers' attention. This thesis is part of a global Google News initiative teaching on design thinking and systems thinking for newsrooms.
Cynthia has been part of Humber’s teaching community since 2017 and is now the program co-ordinator and a teaching professor for both the Content Strategy graduate certificate and the User Experience Design graduate certificate. When not walking her dog, she can be found with her head in a book, her hand with a brush painting, doodling, or gardening if the sun is out.
Your Career
There is a growing demand for media and digital communication specialists. Graduates from this program may find employment in the media and digital communications fields with positions such as junior digital strategist, junior content strategist, digital strategist, content analyst, digital content co-ordinator and content specialist.
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User Experience (UX) Design
Credential: Ontario Graduate Certificate
Length: 3 semesters
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Program Availability
News Feed
From classroom to boardroom: Humber student launches eco-friendly business
Thu, April 15, 2021
Xana Mills is a graduating Bachelor of Digital Communications student. We caught up with Xana via email to hear more about her business and how it developed over her time at Humber.
No news at this time.
News Feed
Senior Dean Update: Media & Creative Arts Anti-Racism Action Plan
Fri, October 15, 2021
In June 2020, I committed the FMCA to seven action items to address the attitudes, behaviours and structures that act as barriers for students from Indigenous and equity-deserving communities.
No news at this time.
Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.
On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.
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HOW TO APPLY
ADMISSION REQUIREMENTS
EQUIPMENT & DEVICE REQUIREMENTS
FEES & SCHOLARSHIPS
PATHWAYS
CONTACT US
Post-Admission Requirements
Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).
Equipment & Device Requirements
All Semesters
| Details and Specifications | Minimum Specs |
| OS | Mac/Windows |
| Memory | 8GB or Higher |
| Storage | 250 GB storage space |
| Monitor | 13" |
| Other | Microsoft Office |
Contact Information
Cynthia Young, program co-ordinator
416.675.6622 ext. 3013
cynthia.young@humber.ca
Fees
The 2022-2023 fee for three semesters is:
- domestic: $5,411.36
- international: $17,618.00
Fees are subject to change.
Scholarships
Humber Scholarships
Find out more about scholarships and bursaries that you may be eligible for, visit Student Scholarships. International students can visit International Student Scholarships.
Humber Bursaries
Bursaries are available for Certificate, Diploma and Degree programs primarily based on financial need, visit Humber Bursaries.
External Awards, Bursaries & Scholarships
Find out more information about external scholarships and bursaries, visit External Awards.
Indigenous Student Awards, Bursaries & Scholarships
Humber offers a variety of bursaries and scholarships for Indigenous students, visit Indigenous Student Awards.
Explore Opportunities through Humber Pathways
Humber Pathways include:
- Opportunities to build on your college education and complete your diploma or degree at Humber.
- Degree and graduate study opportunities at other institutions in Ontario, Canada and abroad.
How to Apply
Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.
INTERNATIONAL STUDENTS
If you’re an international student, you can apply directly to Humber via our International Centre.
